![]() If you have used the Jalview-X_unix_installer_x_x_x-j8.sh installer, or the similar * distribution, in some cicumstances you might get an error when launching Jalview that includes the message “Failed to rename.Install Jalview again using the same installer as before, but this time on the second screen ( Select Destination Directory) ensure the path has no spaces (e.g. ![]() This should launch Jalview’s uninstall wizard, follow the instructions. * Open a File Explorer and go to location %APPDATA%\Local\Jalview\uninstall.exe or %LOCALAPPDATA%\Local\Jalview\uninstall.exe if the first one isn’t found. This will launch Jalview’s uninstall wizard, follow the instructions. ![]() Select Jalview 2.11.1.0 from the program list and then click on the Uninstall/Change button above the list. * Open the Control Panel and go to Programs→Programs and Features→Uninstall a program. Uninstall the non-working Jalview by either:.If your installation of Jalview goes fine, but double clicking on the Jalview icon does not produce any error message, window or any other activity (other than the spinning blue circle) this might be caused by a space character in Jalview’s installation folder. Here are some tips for various problems: Problems on Windows: If you’ve been redirected to this FAQ then it probably means that the Jalview Native application has encountered an error whilst trying to start.
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